Terms of Use
Last updated: June 2026
1. Acceptance of Terms
By accessing or using LeadHub, a CRM platform developed and owned by The Digital Hype (Mumbai, India), you agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use the platform.
2. Account Creation
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must be at least 18 years old to create an account.
- One account per user is permitted. Sharing accounts between multiple users is not allowed without appropriate multi-user subscriptions.
- You are responsible for all activities that occur under your account.
3. Acceptable Use
You agree to use LeadHub only for lawful business purposes. You must not:
- Violate any applicable laws or regulations.
- Upload or transmit malicious code, viruses, or harmful software.
- Attempt to gain unauthorized access to any part of the platform or other users' accounts.
- Use the platform to send spam, unsolicited communications, or engage in phishing.
- Reverse-engineer, decompile, or attempt to extract the source code of LeadHub.
- Use automated scripts or bots to access the platform without prior written consent.
- Store or process sensitive personal data (e.g., financial records, health information) unless expressly permitted.
4. Subscription and Payment
- LeadHub offers a 7-day free trial. No credit card is required to start the trial.
- After the trial, continued access requires a paid subscription at the rates published on the platform.
- Subscription fees are billed in advance on a monthly basis.
- All payments are processed through secure third-party payment processors.
- Prices are inclusive of applicable taxes where required by law.
- We reserve the right to change pricing with 30 days' notice.
5. Cancellation and Refunds
- You may cancel your subscription at any time from the Settings page.
- Upon cancellation, your access continues until the end of the current billing period.
- We do not provide refunds for partial billing periods or unused time.
- In exceptional circumstances, refund requests may be submitted to info@thedigitalhype.com and will be evaluated case by case.
6. Intellectual Property
All intellectual property rights in LeadHub — including the software, design, trademarks, and content — are owned by The Digital Hype. You are granted a limited, non-exclusive, non-transferable license to use the platform for your internal business purposes only.
You retain ownership of all data you input into LeadHub. By using the platform, you grant The Digital Hype a limited license to store and process your data solely to provide the service.
7. Service Availability
We strive to maintain high availability of LeadHub but do not guarantee uninterrupted access. Scheduled maintenance, updates, or unforeseen technical issues may temporarily affect availability. We will provide advance notice of planned maintenance where possible.
8. Limitation of Liability
To the maximum extent permitted by applicable law, The Digital Hype shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or business opportunities arising from your use of LeadHub.
Our total liability to you for any claims arising from your use of the platform shall not exceed the amount you paid to us in the three months preceding the claim.
9. Termination
We reserve the right to suspend or terminate your account without notice if you violate these Terms of Use, engage in fraudulent activity, or if required by law. Upon termination, your data may be deleted in accordance with our data retention policy.
10. Governing Law
These Terms of Use are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
11. Changes to Terms
We may update these Terms of Use from time to time. Continued use of LeadHub after changes are posted constitutes your acceptance of the revised terms.